Frequently Asked Questions
Everything you need to know about shopping with Homdi.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is Homdi's return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Do you offer international shipping?
Currently, Homdi ships to customers within North America. We are working on expanding our logistics to support international shipping in the near future.
How can I track the status of my shipment?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to our tracking portal to monitor your package in real-time.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are Homdi products covered by a warranty?
Yes, all Homdi products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items for your home.